Mental health, wellbeing and substance related harm

Support for alcohol and substance related harm, mental health, and reducing loneliness

We provide compassionate support for those affected by alcohol and substance related harm, mental health challenges, and loneliness. Whether you need guidance, a listening ear, or practical help, we’re here to support your journey to wellbeing.

How can we help you?

Service options available:

  • Support and Emergency Essentials

    Offers emotional support, crisis intervention, and referrals to specialist services

    More details and how to access this service
    Access this service

    There are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.

    Fill out the form

    Enter your details below. We will contact you within one working day, but sometimes it may take longer.

    Access this service
    Visit us in person

    62 Summer Street, Aberdeen, AB10 1SD

    Who it’s for

    Anyone experiencing mental health challenges (including those who have no recourse to public funds)

    Over 18 years of age

    No referral required


    How it helps

    Support & Emergency Essentials:

    • Someone to speak to
    • Basic needs: food, fuel, clothing, toiletries & housing
    • Support with loss of financial entitlements
    • Safe space for those fleeing violence & abuse
    • Phone & computer access
    • Shower & laundry facilities (by appointment)
    • SIM & mobile data support
    • Household items
    • Mental health and wellbeing support
    • Overcoming isolation and emotional challenges
    • Accessing health support
    • Referrals to other agencies

    Support can be provided by a variety of methods including:

    • 1 to 1 appointments
    • Drop in
    • Referral to additional services and inclusion groups
  • Independent Living Support

    Supports reintegration through social inclusion, life skills, and family reconnection

    More details and how to access this service
    Access this service

    Referral are made via Social Work Care Management.  For inquiries about this service, please select one of the options below or fill out a few details, and we will contact you. Please visit our Referrals hub for more details.

    Fill out the form

    Enter your details below. We will contact you within one working day, but sometimes it may take longer.

    Access this service
    Visit us in person

    62 Summer Street, Aberdeen, AB10 1SD

    Who it’s for

    Referrals are made through Aberdeen Health and Social Care Partnership and Social Work within three strands of support needs:

    • Adults needing support to live independently
    • People with mental health needs or requiring home care
    • People affected by alcohol and substance related harm

    How it helps

    We deliver practical and emotional support to identify and agree achievable and aspirational goals and care plans tailored to individual needs.  This includes:

    Care at Home

    • Home visits to provide personal care
    • Support with taking medicines
    • Meal planning and preparation
    • Hygiene support
    • Housekeeping support
    • Supporting access to other services

    Independence Support

    Practical and emotional support to:

    • Enable individuals to maintain their tenancy within their local community
    • Develop living and self-care skills
    • Increase employability
    • Accompaniment and advocacy

    Residential and Respite supported living

    • Trusted support based on respect, acceptance and personal value
    • Improve vulnerable people’s situation encouraging voluntary engagement.
    • Key workers who support, monitor and review individual action plans
    • Enabling physical and mental health recovery
    • Building independence and community connection
    • Respite breaks to relieve pressures and stress and continue recovery.
    • One to one and group activities to reduce isolation
    • Alcohol and risk management planning 

    Support for independent living can be provided by a variety of methods including:

    • At home care
    • In the community
    • Long and short term residential accommodation
    • Respite accommodation
  • Support and Emergency Essentials

    Offers practical and emotional support to improve daily life and resilience

    More details and how to access this service
    Access this service

    There are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.

    Fill out the form

    Enter your details below. We will contact you within one working day, but sometimes it may take longer.

    Access this service
    Visit us in person

    62 Summer Street, Aberdeen, AB10 1SD

    Who it’s for

    Anyone facing isolation, stress, or hardship (including those who have no recourse to public funds)

    Over 18 years of age

    No referral required


    How it helps

    Support & Emergency Essentials:

    • Someone to speak to
    • Basic needs: food, fuel, clothing, toiletries & housing
    • Support with loss of financial entitlements
    • Safe space for those fleeing violence & abuse
    • Phone & computer access
    • Shower & laundry facilities (by appointment)
    • SIM & mobile data support
    • Household items
    • Mental health and wellbeing support
    • Overcoming isolation and emotional challenges
    • Accessing health support
    • Referrals to other agencies

    Support can be provided by a variety of methods including:

    • 1 to 1 appointments
    • Drop in
    • Referral to additional services and inclusion groups
  • Support and Emergency Essentials

    Provides support to build confidence and independence

    More details and how to access this service
    Access this service

    There are multiple ways to access this service, no appointment is required. Please select one of the options below or fill out a few details and we will contact you. We accept referrals from other agencies, please visit our referrals page for more details.

    Fill out the form

    Enter your details below. We will contact you within one working day, but sometimes it may take longer.

    Access this service
    Visit us in person

    62 Summer Street, Aberdeen, AB10 1SD

    Who it’s for

    People needing help with daily living (including those who have no recourse to public funds)

    Over 18 years of age

    No referral required


    How it helps

    Support & Emergency Essentials:

    • Someone to speak to
    • Basic needs: food, fuel, clothing, toiletries & housing
    • Support with loss of financial entitlements
    • Safe space for those fleeing violence & abuse
    • Phone & computer access
    • Shower & laundry facilities (by appointment)
    • SIM & mobile data support
    • Household items
    • Mental health and wellbeing support
    • Overcoming isolation and emotional challenges
    • Accessing health support
    • Referrals to other agencies

    Support can be provided by a variety of methods including:

    • 1 to 1 appointments
    • Drop in
    • Referral to additional services and inclusion groups

Mental health, wellbeing and substance related harm

We offer practical and emotional support on:

  • Recovery
  • Respite
  • Gaining independence and control
  • Advocacy and support in the community
  • Advice on homelessness issues, housing and benefits
  • Debt management guidance and support
  • Support for underlying issues causing hardship and trauma
  • Access to food, clothing, household essentials, bedding and toiletries
  • Access to phones, digital support and the internet
  • Assistance with appeals
  • Guidance on job applications and employability opportunities
  • Referrals to internal and external agencies
  • Social inclusion and resilience activities

Need support?

Call us

0300 303 0903

Chat with us

Via our 24/7 Live Chat

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